One of our services is hosting your website. This service is one of the most important for any business, because in the modern world it is important to have a good website of your own on the Internet.
Our partners provide round-the-clock support for users of all levels (with response time depending on the tariff). Tonweb Agency provides hosting services for websites of all types, from small landing pages to large stores with a large flow of users.
What is hosting?
Hosting is a service for placing a website on a server for access via the Internet. This is the same principle that is used in stores where you need space for your products. In the case of hosting, the Tonweb Agency server is the place for your website.
This allows you to save on your own funds, without purchasing your own server, paying for installation, maintenance, updates and technical support as needed. All you need to do is pay for hosting services with us, and Tonweb Agency will take care of the rest.
How much do you need for hosting services?
Tonweb Agency provides various types of hosting services at an affordable price. You can pay for services monthly or annually. The cost depends on the type of site (depending on the server load).
What is included in the hosting service from Tonweb Agency?
Tonweb Agency provides hosting of your site, usually with SSL certificate support, which guarantees your customers complete security when working with your site.
The service also includes extended technical support, which significantly improves the quality of services and customer satisfaction.
How to apply for hosting services?
Applying for hosting services from Tonweb Agency is very simple. To do this, contact us by filling out the form below and we will provide you with an up-to-date CP for your site.
The hosting service from Tonweb Agency is a simple and convenient way to place your site on the Internet and ensure the safety of your clients. Thanks to a wide range of services and round-the-clock support, the hosting service at Tonweb Agency is the best option for projects of all levels.
What is SLA?
SLA (Service Level Agreement) is a document that defines the terms and standards of service that a client can expect from a service provider. One of the key areas where SLA plays an important role is web project support.
Web project support consists of a number of actions and activities aimed at supporting and updating websites, applications and other online resources. It includes not only fixing errors and bugs, but also updating functionality, ensuring security and many other tasks.
Having an SLA in web project support is a guarantee to the client that their project will be supported in accordance with certain standards and agreements. SLAs usually specify such performance parameters as response time to client requests, recovery time after failures, compliance with problems of importance levels, and so on.
One of the important aspects of SLA in web project support is the level of availability. Depending on the type of project and its goals, the client may require a certain level of availability. This could be, for example, 99% website availability for a year. The SLA will specify how this level of availability will be monitored and ensured.
In addition, the SLA defines the responsibilities and obligations of both the service provider and the client. It sets clear boundaries and expectations, allowing both parties to understand their roles and obligations. For example, an SLA may define the response time of the service provider to the client's requests and the time during which the client must provide the necessary information and access to perform the work.
An important aspect of SLA in web project support is also reporting. The service provider must regularly provide reports to the client on the fulfillment of the SLA conditions. Reports may contain information on the response time to requests, recovery time after failures, completed tasks, and so on. This allows the client to evaluate the quality and efficiency of the service, as well as the possibility of making adjustments to further work.
SLA support of web projects is an integral part of the process of developing and supporting web projects. It provides the client with confidence that their project will be supported in accordance with certain standards and expectations. SLA also allows the service provider to demonstrate a high level of professionalism and responsibility, which helps to establish trust and long-term cooperation.